Every call
connects.
IP PBX, Cloud PBX, SIP trunking, and contact-centre systems — designed, deployed and supported across Kenya by Mervonn's engineers.
Business Phone Systems
On-premise or cloud, 20 users or 2,000 — every system is designed to your call volume and carriers, then deployed and supported by our Nairobi team.
IP PBX Installation
On-premise IP PBX for offices of any size — extensions, IVR, voicemail, call recording and IP handsets, configured and handed over.
- On-prem PBX
- IVR & voicemail
- Call recording
Cloud / Hosted PBX
A fully managed PBX in the cloud — no server room, softphone and mobile apps, and extensions you add or remove on demand.
- No on-site hardware
- Softphone + mobile
- Scale on demand
SIP Trunking
Safaricom, Telkom and Airtel SIP trunks provisioned and tuned — with redundancy so the business never misses a call.
- Multi-carrier
- Failover routing
- Lower call cost
Contact Centre
Inbound ACD and outbound dialler, agent and supervisor dashboards, IVR call-flows and reporting for sales, support and collections.
- ACD & dialler
- Wallboard & reports
- CRM integration
Our Track Record
Migrating and running phone systems for offices, call centres and multi-site businesses across Kenya since 2019.
Consult to Cutover
Consultation
We map current call flows, carriers, user count, sites and pain points, and set the target design.
Design & Readiness
PBX topology, number plan, SIP trunk plan and a network QoS check so voice quality holds up.
Build & Port
PBX configured, IP handsets provisioned, SIP trunks provisioned and numbers ported with the carrier.
Cutover & Support
Planned switch-over, user training, and a support contract with monitoring and a 4-hour response.
The Brands We Install, The Clients We Serve
Our Brands
- GrandstreamIP PBX & phones
- YeastarPBX appliances
- 3CXSoftware PBX
- SangomaAsterisk & gateways
- FanvilSIP endpoints
- SnomDesk phones
- AvayaEnterprise comms
- CiscoUnified communications
- PolyConference audio
Our Clients
- Riverbank Plaza
- Summit Foods Ltd
- Eastgate Business Park
- Highland Sacco
- Karibu Homes
- Northline Logistics
- Acacia Court Offices
- Coastline Freight
- Green Meadows Hospital
- Sunrise Academy
Moving Off a Legacy PBX?
Get a free consultation and a detailed quotation for your IP phone system and SIP trunks. Response within 24 hours.